Customer Stories

How Impact Drilling Services modernised their operations with CorePlan

Sachee Perera

March 26, 2021

Meet Impact Drilling

Impact Drilling Services is a boutique drilling company founded in late 2020 by Managing Director Ronnie Hill, with a focus on providing RC and Aircore drilling services to the mining industry.


The Background

Starting a new business venture can be overwhelming and allocating limited resources to focus on manual processes instead of automation is time-consuming. 

Business Development Manager, James Flain, had come onboard to help Ronnie run and grow the business. As any business at the early stage the need for digitisation and automation whilst nice, was not necessary. With an increase in clients and more jobs, the need to move away from pen and paper became prevalent. 


image how to create drilling reports using spreadsheets, excel and dropbox and myob for drill plods
A Traditional Manual Workflow

James found himself spending more and more of this time manually entering plods into spreadsheets, moving back and forth to make corrections and spending a lot of time manipulating data to present to clients.

A solution to reduce time wasted and reduce errors so that James can focus on more important areas of the business was needed.

What is CorePlan?

CorePlan is a digital operations platform for mining exploration and exploration drilling companies that want to move away from paper, spreadsheets or clunky enterprise systems to a streamlined workflow.

For drillers, CorePlan is the only tool they need to collect and approve drilling data, submit usable data to the client, reconcile drilling costs against contracts and invoice the client. As the drilling data lives in the cloud, it is safe, secure and makes real-time reporting extremely easy.

  • CorePlan offers an out-of-the-box turnkey solution
  • Flexible, customisable and designed for a drilling company’s workflow, end- to-end
  • Easy-to-use tablet and mobile app, designed specifically for drillers in the field where they may not have an internet connection
  • Lower cost solution compared to alternatives
  • One platform to run drill data capture, conduct reporting, manage safety reporting, hold important safety policies, manage client invoicing, and share data easily with clients


What does the workflow at Impact Drilling Services look like with CorePlan?

The workflow starts at the rig. Impact’s drillers fill out the plod form using CorePlan Capture on-the-go. This captures everything from actual hole location, drilling intervals, chargeable and non-chargeables, equipment, and staff present. This is in addition to any pre-starts, incidents, and inspections. Need to get client sign off on plod? That can be done, too.

CorePlan’s mobile and tablet app syncs with the cloud, allowing the office team to receive submissions immediately. 

In the office, there’s no need to manually enter information from paper plods to spreadsheets, generate additional PDFs or spreadsheets or compile daily shift reports. Instead, James reviews and approves the submissions. Once approved, these daily drill reports are shared with clients with csv exports via email.

The CorePlan Workflow

CorePlan gives James multiple real time reports to track drill performance by client, rig and costs. This allows us to keep an eye on performance or jump in and optimise processes.

Edits can also be accomplished without having to update multiple spreadsheets, reports and emails. All these changes are logged for later auditing if necessary.

Additionally, CorePlan’s integration with MYOB and Xero, allows for effortless generation of  invoices and billing. 

Overall, CorePlan allows Impact Drilling Services to effectively and efficiently run full operations end-to- end, from capturing data at the rig, approvals, sharing data and invoicing, all-in-one place. 

An Unexpected Impact 

Historically, one of the things exploration companies complain about is getting plods from drillers. 

Usually, the plods are scanned copies of error prone paper plods or PDFs from other systems that need to be digitised from the client’s end. This impacts the client as they do not have access to information required to make impromptu decisions. The time spent manually entering plods is costly. 

Impact Drilling’s professionalism has instantly been lifted through establishing a new, more efficient workflow. Their customers love the transparency and instant sharing of information they need.

“CorePlan has changed the way we operate. For a startup business like us, just the ability to go to a client meeting and say:  “this is everything from plod data to our safety management” has been extremely powerful. Our position and professionalism against competitors has been instantly lifted.” - James


The CorePlan Results

“CorePlan has almost immediately cut my work in half, with only part of the platform being implemented allowing me to focus on strategy and business growth.” - James

By digitising plods, safety and cost reconciliation Impact Drilling Services is able to save time and resources in both the office and on site. Drillers are happy to use the CorePlan tablet to log their plods easily without frustration with plods being submitted at the end of the shift quickly.

“We didn't realise the true benefit of CorePlan until we rolled it out. The platform has helped us instantly modernise our business, moving from pen and paper to a full digital workflow that has streamline extremely complex processes, even during a new business startup.” - James


image showing reductin in time wasted on compiling reports, digitising paper plods and reconciling plod data


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